Sales & Client Success Manager

About the Role:

LenX Energy is looking for a motivated and bilingual Sales & Client Success Manager to help us connect more households and businesses with clean energy solutions. In this client-facing role, you’ll guide prospects through the sales funnel — from first contact to final handover — while ensuring a positive and professional customer experience. You'll also work closely with the installer and project manager to ensure smooth delivery and look for opportunities to upsell value-added services like battery storage and system monitoring.

This is a great opportunity for someone with excellent communication skills, a passion for renewable energy, and the ability to build trust with a diverse range of customers.

Key Responsibilities:

• Respond to leads, schedule consultations, and guide customers through our sales process.

• Present solar solutions clearly and confidently, adapting to residential and commercial clients.

• Prepare and send proposals and quotations, with support from the technical team.

• Follow up on open leads and maintain a structured pipeline of opportunities.

• Coordinate with the installer and project manager to ensure timely project delivery.

• Proactively upsell batteries, smart monitoring systems, and service packages.

• Track client satisfaction and ensure a high-quality post-installation experience.

Requirements:

• Proven experience in sales, client success, or business development (solar or tech preferred).

• Strong verbal and written communication skills in English and Vietnamese (bilingual preferred).

• Ability to explain technical concepts in simple, persuasive language.

• Self-driven and organized, with the ability to manage multiple leads and timelines.

• Strong collaboration skills and experience working with technical teams.

• Familiarity with CRM tools, proposal software, or project tracking systems.

Preferred Qualifications:

• Background or strong interest in solar energy or sustainability.

• Previous experience in B2C or B2B consultative sales.

• Comfortable conducting both in-person and remote consultations.

What We Offer:

• Base salary + performance-based commissions.

• A mission-driven team working on clean, future-focused technology.

• Ongoing training in solar, batteries, and energy monitoring.

• Opportunities to grow into senior client or commercial roles.